① These Terms can be found on the service website (http://www.luniverse.io) of the Company. The Terms are applied to services provided when a Customer accesses and uses the service website of the Company and provided in accordance with the service contract (as defined in Paragraph 1 of Article 5 below). To access or use the service website of the Company, a Customer must agree to the Terms.
② The Company can revise the Terms to the extent that such revision does not violate relevant laws such as the “Act on the Regulation of Terms and Conditions,” “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”, and the “Act on the Development of Cloud Computing and Protection of its Users.”
③ The Company can revise the Terms through a reasonable method such as publishing the revised Terms on its service website. In this case, the Company specifies the effective date while posting details at least 7 days prior to when the revised Terms become effective and notifies Customers through its service website. However, if the amendment adversely applies to the rights and obligations of the Customer, the Company notifies the Customer about the amendment at least 30 days prior to the effective date as set forth in Paragraph 1 of Article 7.
④ If the Customer does not clearly refuse the amendment within 30 days after receiving announcements or notifications of the revised Terms from the Company as specified in the preceding paragraph while the Company also notifies the Customer that non-response to the amendment within 30 days would be regarded as agreement, then it is regarded that the Customer has agreed to the revised Terms.
⑤ The Company or a Customer can terminate the contract of use if the Customer does not agree to the application of the revised Terms. In this case, the Company informs the Customer of the reasons for termination, the date of termination, and the cost of refund in written form, email or any equivalent method.
① Any case that is not specified in these Terms is subject to the governing law, rules, commercial practice, and the individual service operational policies (if applicable) of the service website. To elaborate on the policies to prevent misinterpretation, it is possible that the Company executes separate operational policies in regards to each Individual Service.
② The Company can devise separate terms for Individual Services by deciding terms applicable to them. If the individual terms do not match the Terms, the individual terms prevail over the Terms when there are no specific rules on the differences.
③ If there are no rules specified in the individual terms, the Terms are applied.
a. Personal information to be collected
First, the Company collects the minimum personal information to facilitate providing services including membership registration and seamless customer consultation, and the information to be collected is as follows:
<Membership registration>
<Registration of auto payment means>
Secondly, the information below can be automatically generated or additionally collected during the use of the Service or service provision process.
Thirdly, the following information can be additionally collected only from the Customers who use particular services during the usage of the services.
If the customer was additionally asked to agree to collecting the personal information,
Category | Personal information to be collected |
---|---|
General inquiry | – Required information: email address, phone number |
Application for cash receipt | – Required information: phone number or cash receipt card numbers |
When new recipients of the notice are added | – Required information: name, email address – Optional information: phone number |
b. Method for collection of personal information
The Company collects personal information as follows:
a. Fulfillment of the contract for service provision and settlement of the fees for the service
Provision of content and customized services, delivery of goods or bill mailing, user authentication, purchase and fee payment, and fee collection
b. Membership management
Use of the membership service and user identification in accordance with the restricted identification system, personal identification, prevention of unauthorized use of members on blacklist, prevention of unauthorized use, confirmation of sign-up, restriction of subscription and the number of subscriptions, subsequent identification of the legal representative, preservation of records for dispute settlement, response to customers’ needs including processing complaints, sending notices, and the like.
c. Development and marketing of new services, and advertisement
Development of new services and provision of customized services, provision of the service as per statistical characteristics, advertisement publication, confirmation of the service validity, provision of information about events and promotions, and engagement with customers for participation in events, visibility into the frequency of the access, statistics about customer’s use of service, and check and utilization of personal information for sending gifts.
The Company uses its Customer’s personal information within the scope notified in “2. Purpose of collection and use of personal information” and does not use it beyond the scope without the Customer’s prior consent nor disclose it to the public in principle. However, there are exceptions as follows:
When the purpose of collection and use of personal information is accomplished, the Customer’s personal information is destroyed without further delay in principle. However, the following information is retained for reasons as set forth below during a specified period.
a. Reasons for information retention in accordance with the policies of the Company
Retained information | Reasons for retention | Retention period |
---|---|---|
Records of unauthorized use | Prevention of unauthorized use | 1 year< |
Inquiry/details of agreement<br>(in case that the Company asked the Customer for additional agreement) | processing the Customer’s requests | 6 months |
b. Reason for information retention in accordance with related laws
If related laws, such as the Act on the Consumer Protection in Electronic Commerce, require the retention of the information, the Company retains member’s information for the certain period specified by the related act. In this case, the Company uses the information only for retention, and the retention period is as follows:
Retained information | Reasons for retention | Retention period |
---|---|---|
Records of contracts or withdrawals from subscription | Act on the Consumer Protection in Electronic Commerce, etc. | 5 years |
Records of payments and supply of goods, etc. | Act on the Consumer Protection in Electronic Commerce, etc. | 5 years |
Records of consumer’s complaints or mediation of disputes | Act on the Consumer Protection in Electronic Commerce, etc. | 3 years |
Records of labelling/advertisements | Act on the Consumer Protection in Electronic Commerce, etc. | 6 months |
Books and evidential papers about all transactions regulated by the tax law | Framework Act on National Taxes and Corporate Tax Act | 5 years |
Records of electronic financial transaction | Electronic Financial Transactions Act | 5 years |
History of logins | Protection of Communications Secrets Act | 3 months |
When the purpose of collection and use of personal information is accomplished, the Customer’s personal information is destroyed without further delay in principle.
The Company uses the following procedure and method to destroy personal information.
a. Procedure for destroying
a. What are cookies?
b. Purpose of cookies
Cookies are used to identify each service of the Company that the Customer uses, visits to the websites and the pattern of usage, popular keywords for search, and the number of its Customers to provide the Customer with optimized and customized information including advertisements.
c. Installation/operation and refusal of cookies
The Company takes the following technical and administrative measures to ensure the safety of personal information to prevent loss, theft, leakage, alteration or damage of personal information in the processing of the Customer’s personal information.
a. Password encryption
The member’s password is encrypted before being stored and managed, and only the member knows it. Also, only the member can check and change the personal information by using the password.
b. Measures against hacking, etc.
The Company is doing its best to prevent any leakage or damage from being caused by hacking or computer virus, etc., to our Customer’s personal information. The data is regularly backed up to proactively prevent damage to the personal information, and the latest vaccine program is used to protect the Customer’s personal information or data from leakage or damage while supporting a safe transfer of the personal information on the network through encrypted communications and the like. In addition, the Company controls unauthorized access from outside with an intruder blocking system as well as putting its utmost effort to equip all technical devices available to secure safety in other parts of the system.
c. Utilization of the minimum number of human resources for processing personal information and training
The Company limits the operation of processing personal information to the contact who is in charge and assigns a separate password for the operation to the contact and regularly updates it. Also, the Company frequently provides training to the contact to highlight compliance with the privacy policy.
d. Operating a specialized organization for privacy protection
The Company is making efforts to check how the privacy policy is enforced and the contact complies with the privacy policy by operating an in-house specialized organization for privacy protection and promptly makes corrections if a problem is found. However, the Company shall not be liable for any damages that are not attributable to the Company but caused by negligence on the part of the Customer or incidents which happen in the areas not managed by the Company even though the Company carried out its obligation to protect privacy.
You can report any complaint related to privacy protection that occurs while using the Service of the Company to the person in charge of privacy protection or the corresponding department. The Company will respond quickly and diligently to its Customer’s complaints.
Personal information | Person in charge of protection |
---|---|
Name | Gwangjeong, Kim |
Department | Planning & Security |
ken@lambda256.io |
Please contact the following institutions to report or need further consultation in relation to other privacy infringement issues.
Privacy Infringement Report Center (visit https://privacy.kisa.or.kr or call 118 without a telephone exchange number)
The Cybercrime Investigation Division of the Supreme Prosecutor’s Office (visit http://www.spo.go.kr or call 1301 without a telephone exchange number)
Cyber Bureau of National Police Agency (visit http://cyberbureau.police.go.kr or call 182 without a telephone exchange number)
Please note that this privacy policy is not applied to the personal information that is collected by websites which are linked to the Internet Service of the Company.
If there are additions, deletions, and changes in the current privacy policy, the Company will post related notices to the “Notice” menu of the homepage at least 7 days prior to the revision. However, when significant changes in the Customer’s rights are made in the areas such as the collection and use of personal information or the provision to third parties, the Company will post related notices at least 30 days in advance.
4F, 14 Teheran-ro 4-gil, Gangnam-gu, Seoul, Korea, 06232
Ceo. Park Jaehyun
Business Registration No. 694-86-01434
Online Marketing Report No. 2019-Seoul Gangnam-02255
ⓒ Lambda256 Inc, All Rights Reserved.